ONLINE SHOP
Television plus online surfing. These two modern transactional media form an ideal team, giving the customer maximum flexibility in the shopping process. Entertaining and informative TV presentation makes the shopping experience emotional and appealing. The website www.hse24.de, in turn, provides a clear overview over the entire range of products, together with background information.
Online Shopping the Easy Way
Just one click is all it takes. The pages download quickly, user guidance is simple, and payment complies with the most advanced and strictest security requirements. The customer is able to buy products at the Online Shop even before the live show. And there are special offers customers can only order online. Searching and browsing is mades easy and entertaining by product fotos and videos, streamings of product presentations and complete shows by video-on-demand as well as live-streamings of the actual TV-programme. Comprehensive advisory and service issues, as well as many interesting glimpses behind the scenes, round off the online range, allowing the customer to browse through the product portfolio in peace and quiet or look specifically for a certain product.
Satisfied Customers
Customer surveys confirm the outstanding success of this combined system: 22% of all HSE24 customers are HSE24 online shop user. These customers using both media purchase 2,3 times as much as TV-only-customers.
Regardless of whether the customer is shopping on TV or online - the entire process is simple, reliable and convenient with HSE24. Placing orders is easy, the process is reliable. Questions are answered immediately. And the customer always has a one-month right of return.